Lead with the GUI (Look & Feel) (all platforms) in elegance, usability, & customization
Is it resolved in MLO v4?
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Sp commented
Version 4 is better, but I think the GUI is still somehow dated. I don't know if is a programming language limitation or something.
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Ian commented
I've only used v4.3 so far and the user experience is very nice indeed. Perhaps the changes that were made in v4 involved a lot of UI work. Most importantly for me: you seem to have avoided sacrificing any functionality.
I obviously agree that an elegant app is better than an ugly or plain one. There are so many apps out there now that offer task management / GTD to varying degrees. Most of them, however, have a tendency to make shiny, polished apps and boast of their "simplicity" as their main selling point. Once you start using their apps you quickly discover their limitations.
MLO targets users that require more fine-grained control over their tasks. I, for one, use MLO because its feature set is superior to other apps in the same category. Dependencies, for example, is one feature that differentiates it from the others. Also, having a decent MLO windows app from which you can sync to mobile means it's much more usable compared to other products (usually only web and mobile).
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Landis Arnold commented
I said something similar just now in a Suggestion.
Warm and Fuzzy is critical for GUI.
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Sergiu S. Simmel commented
MLO is functionally an excessively great app. However, from a L&F perspective, it lags. Yes, I know you're working on bringing the GUI to 2011-level in version 4. However, I think you need to hire a one-of-a-kind GUI designer to really turn this baby into something everybody will LOVE to use, not just NEED to use.
Not to get to corny now, but let's remember one of the most important lessons Steve Jobs taught this industry (and the world at large): (in my own words) MUST balance FORM and FUNCTION. Choosing function over form may be good (in the short run) but it is never GREAT (in the long run).
So make this app (again, on all platforms, but starting with the desktop) totally shine in elegance, usability and customization.